Integrated Marketing expert, Lori Jones, is obsessed with the outcome of every program her company, Avocet Communications, creates. I&I provides insight on how you can ignite your sales through integrated marketing, advertising, public relations, social, and digital story telling. We hope these posts make you think, spark some “aha!” moments, and illustrate just how important a truly integrated communications strategy – and a solid, inspired brand presence – is to success and longevity.
April 30, 2014

Marketing Plans are not About Companies

Most companies develop their marketing plans starting with the normal research, objectives, strategies and tactics with the sole purpose of increasing the company’s revenue and profit structure. However, marketing plans are not about companies – they’re about customers and what they experience that triggers a purchase and ultimate company loyalty.

Therefore, the development of marketing plans – or even singular promotional campaigns should start with the end – not the beginning. The end is about the customer or client who purchases your product or service.

Think through these questions when developing your customer profile.

1.  Who are we providing value to? (current customers, potential customers, lapsed customers)

2.  What needs and wants define your ideal customer?

3.  What characteristics define your ideal customer?

4.  Can your customers be sorted into different categories based on their needs, wants and characteristics?

5.  Why will this customer hire you?

Once you decide what you want your end-users to ultimately feel, experience and share with others, you can then work “backwards to the beginning” and develop a successful plan.

Next Week:  Customer Persona Development

Lori Jones, President, Avocet Communications

About this author

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Here is a great article from  Search Engine Land  that gives some great advice...
Here is a link to the new  video  produced by Bing that...
Recently, we came across a great  article  addressing how up to 94%...
July 2010 – Special Summer Issue: Cracking The Marketing Code Estimated...
June 2010 – Estimated Reading Time: 60 Seconds 60 Second Articles:...
May 2010 – Estimated Reading Time: 60 Seconds 60 Second Articles:...
April 2010 – Estimated Reading Time: 60 Seconds 60 Second Articles:...
March 2010 – Estimated Reading Time: 60 Seconds 60 Second Articles:...
Some title Some author
Some excerpt
I often say that the best plans are those that change....